What to do if I dont see reviews at the App Store

Category: Something wrong with you order?

From October 2020 Macs with custom Apple processors will share the same Arm architecture as iPhones and iPads, meaning that they will be able to run many iOS and iPadOS apps without any modifications ...

What if you have lost all reviews between 5 and 10 April 2018

Category: FAQ

Apple, in the period from March 29 to April 7, did update iOS to version 11.3. As a result, the algorithms of reviews were changed. A lot of reviews have been removed in all apps on these dates. Organ...

How to get better survival rate for ratings and reviews for Android orders?

Category: Get Started

From February 1st, Google Play began updating the algorithms for publishing and ranking reviews and ratings. As a result, the survival rate dropped sharply. We work daily with more than 300 different ...

From November 2021, users on phones will start to see ratings specific to their registered country

Category: FAQ

Ratings and reviews are important. They provide valuable quantitative and qualitative feedback on your users’ reported experience of your app or game, and the broader service that you offer. That’s wh...

What guaranties ReviewApp gives to clients

Category: FAQ

Average time of live of our ratings and reviews (this is average time, please note that it can be different for your app): iOS: 6+ month, usually permanent. Android: 7+ days, usually more. As you ca...

Why did I receive an email from Apple about manipulating reviews and what is the risk of this

Category: FAQ

You may have received an email from Apple with the following content:  We are writing to inform you that your company is not in compliance with the Apple Developer Program License Agreement (PLA). Sec...